Table of contents

Modules

Each module ends with what to know, exact actions, a checklist, links, a real-world example, and a quick knowledge check.

Glossary

STAT
Urgent, deliver immediately.
Chain of custody
Documented record of every handoff of an item.
POD
Proof of delivery — signature, scan, or photo.
HIPAA
Federal law protecting patient health information.
OSHA
Occupational Safety and Health Administration — workplace safety agency.
DOT / PHMSA
Department of Transportation / its hazardous materials safety agency.
MVR
Motor Vehicle Record — your official driving history.
W-2 / 1099
Tax forms for employees / independent contractors.
Category B
A shipping classification for certain infectious specimens.